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Site-Help
Last updated: 6/20/2008 1:58PM IST
 
Contents
1. Journals
1.1 What is a journal?
1.2 Write your journal
1.3 Edit your journal entry
1.4 Delete your journal entry
1.5 Read journals
1.6 Comment in journals
1.7 Rate journal entries
1.8 Who can read and comment in my journal?
2. Groups & Discussions
2.1 What is a group?
2.2 Find groups
2.3 Joining a group (Public and Private)
2.4
Start a discussion

2.5
Read discussions

2.6
Participate in discussions

2.7 See new posts in discussions you participated in
2.8 Create a group

2.9 Group manager

2.10 Manage a group 
3. Reviews
3.1 What is a review?
3.2 Read reviews
3.3 Review a product or service
3.4 Add a product or service
 
4. Parents & Friends
4.1 See other parents
4.2 Who are friends?
4.3 Make friends
4.4 See what your friends are doing 
5. Parents & Friends
5.1 New messages
5.2 Reading messages
5.3 Reply to messages
5.4 Compose a message
5.5 Deleting messages
6. My Page
7. My Page
8. My Page
8.1 Change email address
8.2 Change password
8.3 Delete account
9. Can't find what you want ?
 
Journals
What is a journal?
A journal is like an online notebook or diary. You can write anything you want in it. It can be about what happened during your day, or how excited you are about an upcoming trip or what your kids did in school today or you can also vent your frustration in it. You can write about new information you have found or a new toy for your child. Like we said, anything you want.

Comments are also an integral and important part of a journal. You can comment on other parents' journals and they can comment in yours. These comments carry on the conversation from where the journal entry stopped. It is also a great way to make pals.
 
Write your journal  
When you joined Parentree, a journal is automatically created for you.

Click on "Write" from the homepage to write in your journal.
   
Click on "Write" in the left sidebar of your journal
   
Click on "Write" in the My Journal block in My Page
   
Parentree's editors suggest a weekly topic for parents to write on. This can be found on the My Journal block in My Page. If you would like to write on this week's topic, click on "Write on this week's topic"
   
Edit your journal entry  
Can I edit my journal entry? - Yes.

Go to your journal. Below the entry you want to change, you will see the "Edit" link. Click on it to open an editor. Make the change you want and then submit the entry.
   
Delete your journal entry  
Can I delete my journal entry? - Yes

Go to your journal. Below the entry you want to delete, you will see the "Delete" link. Click on it and confirm you want to delete the journal entry.
Once deleted the entry cannot be retrieved. All comments in the entry will also be deleted.
   
Read journals  
The journals of all our parents can be found by clicking the "Journals" tab in the orange header on the top of each page.  This page shows the latest journal entries made by our parents.
Link - http://www.parentree.in/journals
   
If you click on the "Buzz" tab in the orange header on the top of each page, you will be taken to a page that show some of the most popular journal entries. You can read popular journal entries from here.
   
If you are looking for a specific parent's journal, you can search for their nickname and click through from the search results.
   
You can also go directly to any parent's journal by typing "www.parentree.in/NICKNAME/journal.html" in your browser's address bar. Replace NICKNAME in the address, with the parent's nickname.
   
Comment in journals  
When you read a journal entry, you usually have some thoughts of your own on it. Click on "Add Comment" which is given below the journal entry and add your comment.
   
Do you want to read all the comments for a journal entry? Click on the link "XX comments" below the journal entry.
   
Rate journal entries  
Did you read something you really liked? Do you want your friends to read it also? Do you want the community to find this item also? You can do this by giving the entry a Thumbs Up.
Click on the "Thumbs Up" button that is below the entry.
   
Found something you did not like? Click on the "Thumbs Down" button that is below the entry.
By the way, no one will be told you did not like the journal entry ;-)
   
Who can read and comment in my journal?  
Your journal is public and any surfer who comes to the Parentree website can view your journal, journal entries and the comments that have been made.

Only parents who are members of the Parentree community can add comments to your journal.
   
Groups & Discussions  
What is a group?  
A group is a set of parents with a common link between them, like a city (Mumbai_moms group) or children of similar ages (Toddler_parents group) or an expected delivery date (2009_January_Birth_Club). Each group has a discussion board for parents' questions and answers.

Parentree allows both public and private groups.

Public groups are open to all all members of Parentree. Any Parentree member can read the discussions in a public group and can join the public group.

Private groups are for use by a limited number of members who want to keep their discussions private. Only members of the private group can read the discussions and membership must be approved by the group manager.
   
Find groups  
Click on the "Groups" tab in the orange header at the top of each page. You will see a list of groups in the Parentree community.  By default, this list is ranked with the largest groups at the top of the list.
Link - http://www.parentree.in/groups
   
You can also find groups by searching for a group name in the search box and then restrict the results to "Groups"


If you cannot find the group you want, create one.
 
   
Joining a group (Public and Private)  
Most groups in Parentree are public groups. Any parent can join a public group.
Click on the "Join Group" button in the group's page.
   
Private groups can also be formed by parents. To join these groups, parents require the approval of the group manager. To request membership, click on the "Join Group" button in the group's page.
   
Start a discussion  
To start a discussion, find a group that is best suited to the question or comment you have.  If you are not a member of the group already, join it.

If you have a question about an amusement park in Mumbai, the Mumbai_Parents group maybe the best choice. If you have a question about pregnancy, either the Pregnant_Moms group or the group corresponding to the month of your expected delivery maybe good choices.

You can click on the Discuss button on the Group's page to start a discussion. This opens up a new window in which you can type your question or comment and submit it.
   
Read discussions  
Find a group who's discussion you want to read. You can read any public group's discussions.

On the group's homepage, 5 of the latest discussions will be displayed. To view all discussions, click the "View All" link on the group page.
   
Participate in discussions  
To add your opinion to a discussion, click the "Reply" link shown in every post of the discussion.
   
See new posts in discussions you participated in  
If you participate in a discussion, any new comments in that discussion are automatically tracked for you. If a new reply is posted, you will see a notification in your My Groups block, on My Page. 
   
Create a group  
If you cannot find a group that matches your interest, you can start one yourself.  You will be the group manager for the group you create.

Click on "Create a Group" in the Groups page (accessed by clicking on the Groups tab in the orange header of each page)


You have to specify the following when creating a group:
1. Name of the group - Make this short but descriptive so parents can recognize what the common interest bonding the group is. Examples of good group names are Nagpur_parents, Knitting_moms, Twins, Autism etc.,

2. About the group - This is the description of the group. Parents who visit your group's page will see this description.

3. Rules of the group - If you want to add any rules for the group, beyond Parentree's Terms of Service and Code of Conduct, this is the place to do it. An example of a rule could be "Every member must introduce themselves to the group "

4. Public or Private - If you want your group to be open to all members of Parentree, make it public. If you would like to create a group for yourself and some friends, where you control membership, make it private.
   
Group manager  
A group manager is a volunteer parent who helps a group grow and operate. They welcome new members and monitor the group for compliance with Parentree's policy and group rules. If they see an violation of site policy or group rules, they are empowered to remove the discussion and/or post.

A group can have up to 3 group managers.
   
Manage a group  
Group managers can change the rules of the group and add an MOTD (Message of the Day). Click on "Manage Group" from the group page.
   
If any users flag a discussion as violating site policy, the group managers will get a notification in their Inbox. They review the flagged message and can choose to delete it. The group manager must explain why the discussion or post was deleted and this will be shared with the user who's post was deleted.
To delete a post that violates site policy or group rules, group managers can click on the "Delete" link next to the post.
   
Group managers can also name any member of the group as a group manager.  This can be done from the "Manage Group" page.
   
Reviews  
What is a review?  
A review is an opinion on a product or service. Reviews help parents learn what other parents think of the product or service.

A review contains your written opinion and your rating of the product (thumbs-up or thumbs-down).
   
Read reviews  
Access the Reviews page by clicking on the Review tab in the orange header on the top of each page.
   
Enter the name of the product or service you are looking for in the Search box given in the page and click on the results shown.
 
   
Review a product or service  
First, check if the product or service you want to review is already in our database.  This can be done from the Reviews page (click on the Review tab in the orange header at the top of each page)

If it is already listed, go to the product or service's page and click on "Review".


A window will popup for you to fill in your review text. You should also click on the thumbs-up or thumbs-down buttons depending on whether you like the product or not.

If the product or service is not listed in our database, add it.
   
Add a product or service  
First, check if the product or service you want to review is already in our database. This can be done from the Reviews page (click on the Review tab in the orange header at the top of each page).
   
If you cannot find it, click on the "Add Product or Service" on the same page.
   
Fill in the required details and click "Submit".
   
Parents & Friends  
making friends is the essence of the community.Friends can then see what other friends are doing and thus the learning spreads.
   
See other parents  
Click on the Parents tab in the orange header at the top of each page, to go to the Parents page.
Link - http://www.parentree.in/parents

You will see a list of parents. Clicking on any parent's profile picture or graphic will give you information about them.

You can also search for parents by city or country using the Search feature.
   
Who are friends?  
You can invite any parent to be your friend. If someone become your friend, you will get updates when they write in their journal, comment in journals, start or participate in discussions, review products. This information is already public but by making them your friend, you can easily get informed about their contributions.
   
Make friends  
When viewing the profile page of another parent in the community, you can click on the "Invite"  button on the page. This sends them an invitation which they can accept, decline or ignore.
   
When someone invites you to be their friend, you will get a message in your Inbox. When you open the message, you will see two buttons - Accept or Decline. To become the inviter's friend, click Accept.
   
See what your friends are doing  
The easiest way to see what your friends are doing is to check your My Friends page.
 
   
You can access your My Friends page by clicking on the "My Friends" link or the "See what your friends are doing" link on My Page.
   
Inbox  
All members of the Parentree community have a Inbox for short messages between members. Invitations to become friends are received in the Inbox. Group managers also receive abuse reports in their Inbox.
   
New messages  
If you have new messages, you will see a envelope icon and the number of new messages, displayed at the top right of every page on the site.  You can click on the icon to access your Inbox.
   
Reading messages  
Clicking on the message subject will show you the message.
   
Reply to messages  
Click on the Reply button that is shown when the message is open.
 
   
In the Inbox, select the message by clicking the checkbox next to it, and then click the Reply button.
 
   
Compose a message  
Click on the Compose button shown in your Inbox page.
   
Deleting messages  
Click on the Delete button that is shown when the message is open.
 
   
In the Inbox, select the message by clicking the checkbox next to it, and then click the Delete button.
   
My Page  
My Page is a customized page for you. It is your dashboard for Parentree. 

The My Journal block gives you access to your journal, shows you this week's community topic and allows you to write to your journal.
   
The My Friends block allows you to see your friends, see what they are doing, and to invite new friends.  Clicking on the "My Friends" link or "See what your friends are doing" will take you to a page that shows more detail on your friends and what they have added to the community.
   
The About Me block allows you to edit information about yourself and to change your settings (email, password etc.,)  Click on the "Edit" link in this block on My Page, and you will see a window in which you can edit all the information about yourself.
   
The My Groups block shows you the groups you are part of, new responses in discussions you participated in, and new posting in your groups.  Clicking on the "My Groups link or "See discussions in your group" link will take you to a page showing more detail about the new discussions in your groups.
   
The My Inbox block shows the messages you have. It also displays the number of unread messages and the number of new friend invitations you have received. Clicking on Inbox will take you to your messages. You can receive emails notifying you of new messages by selecting "Notify me by email".
   
The My Reviews block shows you all the reviews you have written on the site, how you rated them (thumbs up or thumbs down) and how the community rates the product or service. The block shows your last 5 reviews. Clicking on the "My Reviews" link or the "See my reviews" link will take you to a page that shows all the reviews you have written.
   
Who can see what I do?  
    What you write in your journals is visible to all members of Parentree and all visitors to the site. Journal comments are  visible to all members of Parentree and all visitors to the site. Reviews you write and the rating you give are visible to all members of Parentree and all visitors to the site. Discussions you start or reply to in public groups are visible to all members of Parentree and all visitors to the site. Your thumbs-up ratings of journal entries and discussions are visible to your friends. Your thumbs-down ratings of journal entries and discussions are not visible to anyone.
    Your nickname, photo, city and country are visible to all members of Parentree and all visitors to the site. Your name, description, your friends and what you like are visible only to members of Parentree. Your kids ages and genders are visible only to members of Parentree Your kids names are visible only to friends.
   
Other  
Change email address  
On My Page, click on the "Edit" link in the About Me block. A popup window will open. Replace your existing email address with the new one and click Save.
   
Change password  
On My Page, click on the "Change Password" link. A popup window will open.
   
Delete account  
On My Page, click on the "Edit" link in the About Me block. A popup window will open. Click on the "Delete profile from Parentree" link at the bottom of this popup window. Please note that your profile information, and your journal will be erased completely from Parentree. Your product reviews and group discussion posts will remain on the site but will no longer be attributed to you.
   
Can't find what you want ?  
When you joined Parentree, you were automatically made a member of the "New Member Help" group. [New Member Help]

Check the discussions in that group. If you still can't find what you need, ask your question in that group. The helpful parents in our community will be happy to help.